ITIL

problem management tools and techniques itil

Tools and Techniques for Effective Problem Management in ITIL

Amjid Ali

Organizations work to maintain smooth operations and provide their clients with high-quality services in environments where interruptions and difficulties are ...

itil lifecycle

ITIL Lifecyle : Take this as Challenge in 2020

Amjid Ali

To understand ITIL Lifecyle, we must understand why IT is important? In fact IT has become a dynamic, strategic and ...